Helping users feel valued and support - NHS content design Session
Session type:
Case Study
Presented by:
Sara Wilcox
NHS Digital
Session time:
16 Oct 12:45 — 13:30
Session duration:
45 minutes
About the session
LIVE
Sara will talk about creating respectful, caring content for the NHS website. She will introduce some of the standards and guidance NHS content designers work to, with practical examples of their work. The session will cover topics like:
- supporting people with low health literacy
- inclusive content
- medicines content and mental health
- valuing the users of Down's syndrome content
Themes: content, equality and inclusion, health